Admin
the role in the ePermits system that refers to the administrator of the ePermits account
Agent
the role in the ePermits system assigned to an individual who submits plans for review on behalf of the administrator
Calendar
the on-line calendar that shows you the date and time when the project has been submitted
Carts
a "shopping cart" holding "orders" and functioning to allow on-line payments; a Will Call cart allows the DBA to submit on-line and pay in person
DBA
"Doing Business As;" the type of account for a company
DBA Admin
the role in the ePermit system that defines the admin of the ePermit account; an individual who submits permit requests on behalf of the DBA
Dashboard
the screen that provides a high - end view of all processed projects. Provides a high-level summary of completed tasks; the homepage
External Users:
representatives for contractors, tract home builders, septic installers, storm water quality technicians, and other companies doing business in Harris County
External User Roles:
users can be classed by their permissions and function in the system. These classifications (roles) are: Admin, Power User, and Agent.
Internal Users:
authorized Harris County PID A&E employees
Internal User Roles
users can be classed by their permissions and function in the system. For Internal Users, the classifications (roles) are: Super Admin, Upper Management, Management, Receiving Clerk, Permit Technician, Cashier, and Records.
"My Account"
A location where the user can change his/her password, update personal information, and request access to other DBA's
Pending Projects:
projects currently under review
Pending User Access
a function appearing on the Dashboard screen; it transfers you to the Manage Users screen; this screen can give you more information about the user.
Permit
a legal document giving approval for construction work in Harris County
Power User:
a user with limited administrative rights, but with the ability to submit projects in the ePermits system
Project:
a proposed plan (permit request) submitted to the permit office for approval and permitting; when the plan/project is totally approved, it is called a permit
Records
the records file has a history of all issued permits
Returned Project
a project submittal that has been returned to the DBA; the submittal contains comments which can be updated by the DBA in the system so that it can be reviewed again
Settings
the location where you can update all of the DBA account information
Status
the project's current stage of development; the stages include, but are not limited to:
Open Approved
Received Disapproved
In Progress Issued
Returned Incomplete
Support
the function in which a DBA can reach ITC or PID by means of e-mail; after the e-mail is sent, Support assists by answering questions
Users Button
the same function as the Pending User Access
User's Menu
a menu that provides the means of creating, editing, deactivating and activating new and existing users
User Profile
the description of the DBA
Will Call:
orders that are initiated on-line but the permit is paid in person with check, cash, or money order